Position Title:	Floating Property Manager
Supervisor:	Senior Property Manager, Deputy Director, Director of Housing
Supervises:	Works Collaboratively
FLSA Classification:	Non-Exempt
Location:	Any NeighborWorks Alaska Managed Property including Main Office
Status:	Full-Time, Regular
Salary:	$23-25/hr

JOB SUMMARY:

This position oversees all day-to-day operations of an assigned property, covering for vacant positions or for absences of Resident Managers. Some of their duties are handling comments, complaints, and requests from tenants, assisting in collecting rent payments, contacting tenants who have not paid their rental payment, marketing properties and preparing eviction notices. They are required to solve any emergency or situation related to one of the apartments.

A key duty of a property manager is to ensure that the property is healthy, habitable, presentable, and operational. They work collaboratively with maintenance staff and leasing agents where applicable and is responsible for routine property inspections and processing work order request to keep the community running smoothly.

This job description is a general description of duties for NWA Floating Property Manager. Specific or unique circumstances of any property may require additional instructions and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential duties of this position include the following. Employees in this position perform some or all of the following tasks. Other duties may be assigned.

1. Accomplishes financial objectives by collecting rents and diligently following up with tenants who are late on rent. Maintain accurate, up-to-date records of property’s financial transactions. Those could include managing invoices for purchasing services and necessities, security deposits, rent collection receipts, petty cash reconciliation, resident profiles, weekly status reports, and quality assurance reporting. Works collaboratively with the main office on long-term and short-term project/objectives of financial management
2. Works closely with Compliance Technicians to ensures that all property-related processes comply with local, state, federal, health, safety, and housing program regulations and related files are up-to-date and ready for audit
3. Coordinate all details of unit move-ins and move-outs, schedules and performs apartment inspections, prioritizes and schedules necessary make-ready work with maintenance and vendors, and conducts completion inspections, insuring quality control standards are met before returning the unit to rental inventory. Processes tenant paperwork to maintain current administrative details on all tenant
4. Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside
5. Performs quality control review of work orders completed and report on this metric weekly/monthly.
6. Inspects property on a daily basis for “curb appeal”, ensuring trash is picked up around the grounds and all common areas, including any parking and garage areas, and notifying the supervisor and appropriate custodial agency if additional work is required. Monitors grounds for appropriate snow
7. In buildings with interior common areas, monitors hallways, stairways, storage rooms, and laundry facilities for cleanliness and neatness. Contacts appropriate custodial contractors as needed. Reports malfunctioning machines and damage or vandalism of any kind to Maintenance. Has inoperable vehicles removed from the
8. Maintains inventory control of supplies and
9. Must maintain proper and professional telephone voice and utilize proper telephone
10. Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job
11. Must possess current driver’s license and vehicle insurance, clean criminal record, DMV report and ability to be
12. Become familiar and be able to complete weekly reporting from property as
13. Have a knowledge of each property and the restrictions of each property in order to be able to step in to cover vacant positions
14. Performs other related duties as

KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have high school or equivalent diploma, plus experience in multi-unit property management.
• Possesses the ability to work with little to no
• Knowledge of Fair Housing Act and Alaska Landlord Tenant
• Ability to operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, Excel, community
• Ability to apply basic arithmetic: adding, subtracting, multiplying, and
• Manages time well and is an effective multi-tasker.
• Demonstrate an ability to support and contribute to community
• Must possess a positive attitude, exceptional interpersonal and leadership
• Possesses the ability to be an active
• Demonstrates strong verbal and written communication
• Has excellent problem-solving
• Demonstrates strong customer service skills. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the
• Ability to work with diverse cultures and people of many ethnic and social
• Possesses excellent organizational
• Has the ability to notice and pay close attention to
• Ability to handle confidential information, both internal to the organization and external materials submitted by clients and
• Comply with expectations as demonstrated in the employee

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; use hands for fine manipulation, handle or feel; reach with hands and arms; stand climb stairs and stoop, kneel, crouch or crawl. The employee is occasionally required to sit, climb or balance and smell. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, ability to adjust focus, depth perception and peripheral vision.

WORK ENVIORNMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

NONESSENTIAL FUNCTIONS:

• Maintains files and archives in

PREFERRED (but not required) QUALIFICATIONS:

Some prior experience working with low-income housing residents as a property manager or resident manager.

OTHER

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. NeighborWorks may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems necessary.

How to Apply

If you are interested in joining the NeighborWorks Alaska team, click on the links below to find out more about our current job opportunities. Once you have determined that you are qualified for an open position you may: complete a job application or email  [email protected]; fax it to 907-677-8483; or by mail to 2515 A Street, Anchorage, AK 99503.

Equal Opportunity Employer

The NeighborWorks Alaska staff are Gung Ho!, energetic and entrepreneurial and our culture rewards teamwork, dedication and service to others. NeighborWorks Alaska is an Equal Opportunity Employer seeking applicants who can bring diverse viewpoints, experience, talents and culture to our organization’s mission of creating affordable, sustainable housing opportunities to the communities we serve.

It has been, and will continue to be a fundamental policy of NeighborWorks Alaska not to discriminate on the basis of race; color; religion; sex; national origin; age; sexual preference; disability or status as a disabled, other protected, recently separated, or Armed Forces service Medal veteran or any other status or condition protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.